Frazier + Wing garments are made-to-order, which means I cut and sew your purchase only after the order has been received. I do not stock inventory for immediate shipment. Please allow 7 - 14 days for your order to be cut, sewn, packed and shipped. 

shipping

Local pick up in Portland, Oregon is available with no shipping charges. Please email me before placing order to arrange. 

Domestic orders are shipped via insured USPS Priority Mail.

International orders are shipped via International Priority Mail.

Duties and taxes on International shipments are the responsibility of the customer.  

Please confirm your address at checkout to be sure it is correct. Please follow the tracking on your order to insure you will be available to receive the delivery. 

 

Returns

Buying clothing online can be tricky when it comes to fit, therefore I accept returns for refund, exchange or store credit. That being said, I am more than happy to talk with you about fit, designs and fabrics to help you make a selection before placing an order. Please get in touch! 

heather@frazierandwing.com

Please keep in mind that this is a one woman, made-to-order operation, therefore frivolous returns can be impactful. 

Email me at heather@frazierandwing.com within 3 days of delivery to request a return authorization.

Returns are accepted for unworn, unwashed items if shipped back within 7 days of delivery. Garments must be in pristine and original condition with original packaging to be accepted for return. Please be mindful of makeup, perfume, deodorant, body oils and lotions as well as smoke when trying on. Returns not meeting the stated requirements will be denied and items returned to customer at customers expense.

Shipping charges are not refunded and the customer is responsible for return shipping costs. A trackable shipping method is required for returns.