Policies + Shipping

Shipping

As of the end of 2015 the Frazier + Wing shop is closed for orders.

All products are handmade to order and usually ship within 2-5 days.

All orders are shipped via Insured Priority US Mail.

Delivery times:
2-3 days Domestic
6-10 days International

You will receive a tracking email once your order has been prepared for shipment.

Please email me for rush order requests and I will do my best to accommodate your needs.

Any customs or duties incurred on International shipments are the responsibility of the customer.

Returns

Because I want every customer to be happy with their purchase, I encourage you to contact me with questions you may have before placing an order. I am happy to assist you in making a confident selection.

All of my products are hand made to order and carefully inspected and packaged before shipping.

Once your order leaves our studio we are not responsible for loss or damage in transit. Contact the shipping carrier for any delivery problems or damages.

Return requests must be submitted by email within 3 days of receipt of merchandise. Returns will be evaluated on an individual basis and are accepted at my discretion.

I appreciate your consideration of the fact that Frazier + Wing is a very small business which cannot absorb the high cost of processing unnecessary returns.

Shipping costs are non refundable and return shipping costs are the responsibility of the customer.


Privacy

I will not sell or share your information with anyone.